Privacy Policy

Introduction

Welcome to j7jj, Bangladesh's beginner-friendly online casino and sports betting platform. We are committed to protecting the privacy and personal data of every user who registers, plays, or simply visits our website at j7jj.club. This Privacy Policy outlines the types of personal information we collect, how that information is used, stored, and protected, and the rights you have as a user.

By accessing or using j7jj services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. j7jj reserves the right to update this policy at any time, and continued use of our services following any changes constitutes your acceptance of those changes.

1. Information We Collect

When you register an account and use j7jj's services, we may collect the following categories of personal information:

• Identity Information: full name, date of birth, gender, and nationality, as required for account registration and age verification (players must be 21 years or older).
• Contact Information: email address, phone number, and city of residence (such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other cities across Bangladesh).
• Financial Information: payment method details (bKash number, Nagad number, Rocket number, bank account references), deposit and withdrawal history, and transaction records in BDT.
• Technical Information: IP address, browser type, device model, operating system, session data, and cookies set during your visit to j7jj.club.
• Behavioral Information: gaming activity, bet history, game preferences, session duration, and interaction patterns on our platform.

All information collected is limited strictly to what is necessary for the provision, security, and improvement of j7jj's services. We do not collect sensitive categories of data such as biometric data, health records, or religious affiliation.

2. How We Use Your Information

j7jj uses the personal information we collect for the following purposes:

• Account Management: to create, verify, and manage your j7jj account, including age verification (21+ requirement) and identity checks in accordance with fair-play standards.
• Payment Processing: to facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate transaction records for your account.
• Customer Support: to respond to your queries, complaints, and requests efficiently through our support channels, including email communication at [email protected].
• Service Improvement: to analyse usage patterns, personalise your gaming experience, and develop better features, promotions, and betting options relevant to Bangladeshi players.
• Legal Compliance and Security: to comply with applicable laws, detect and prevent fraud, money laundering, underage gambling, and other prohibited activities on our platform.

3. Payment Data & Financial Security

j7jj processes all financial transactions in Bangladeshi Taka (BDT) using trusted local payment methods including bKash, Nagad, and Rocket, as well as Visa and Mastercard. All payment data is transmitted over SSL-encrypted connections to prevent unauthorised interception. We do not store your full mobile banking PIN or card CVV — these are handled exclusively by the respective payment processors under their own secure infrastructure.

In the event of any suspicious financial activity on your account, j7jj reserves the right to temporarily freeze the account and conduct an internal review. You will be notified by email at your registered address and given a fair opportunity to explain or resolve the situation. Account security is a shared responsibility — please do not share your login credentials with anyone.

4. Cookies and Tracking Technologies

j7jj uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise returning visitors, maintain session state, and analyse how our site is used. We use three main categories of cookies:

• Essential Cookies: required for core platform functionality such as keeping you logged in, storing your session preferences, and ensuring the checkout and deposit flows work correctly.
• Analytics Cookies: used to understand how visitors interact with j7jj.club — pages visited, time spent, and navigation paths — so we can improve the platform's usability and content.
• Preference Cookies: store your language settings, display preferences, and other customisation options to provide a more personalised browsing experience each time you return.

You may disable cookies through your browser settings at any time; however, doing so may affect the functionality of certain features on j7jj.club. We do not use cookies to build advertising profiles or sell your browsing data to any third party.

5. Sharing of Information

j7jj does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited and clearly defined circumstances:

• Service Providers: trusted third-party providers who assist in payment processing (e.g., bKash, Nagad, Rocket gateway operators), platform hosting, fraud detection, and customer support infrastructure. These providers are contractually bound to use your data only for the specific services they provide to j7jj.
• Legal and Regulatory Requirements: where disclosure is required by applicable law, court order, or government authority. j7jj will comply with lawful requests while taking all reasonable steps to protect your privacy and notify you where legally permissible.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer via a prominent notice on j7jj.club and will be given an opportunity to request deletion of your data before the transfer is finalised.

6. Data Retention

j7jj retains personal data for as long as your account remains active or as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your account is closed or deleted, we will retain certain account and transaction records for a minimum period as required by applicable financial and anti-fraud regulations.

Data that is no longer required for any of the above purposes is securely deleted or anonymised so that it can no longer be linked back to you as an individual. We conduct regular internal reviews of the data we hold to ensure compliance with this retention policy.

7. Your Rights as a User

As a registered j7jj user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] and we will respond within a reasonable timeframe:

• Right of Access: you may request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: subject to our legal retention obligations, you may request the deletion of your personal data from our systems. We will act on such requests promptly and confirm when deletion has been completed.
• Right to Restriction of Processing: in certain circumstances, you may ask us to limit the processing of your data — for example, while the accuracy of the data is being disputed, or if you object to its use for a specific purpose.

We are committed to honouring these rights in a manner that is fair, transparent, and consistent with applicable data-protection principles. Please note that some requests may be subject to identity verification before we can process them.

8. Children's Privacy and Age Restriction

j7jj is strictly an adult platform. All users must be 21 years of age or older to register and use our services. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend that account and delete the associated data. If you believe a minor is using our platform, please report this to [email protected] immediately so that we can take appropriate action.

9. Third-Party Services and Links

Our platform may integrate with or reference third-party payment services (such as bKash, Nagad, Rocket, Upay) and game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). Each of these third parties operates under its own privacy policy and data practices. j7jj is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party provider you interact with through our platform. j7jj does not include any external links on its pages, but payment provider apps and websites accessed outside of our platform are governed entirely by their own terms.

10. Changes to This Privacy Policy

j7jj reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated"date at the top of this page and, where appropriate, notify registered users by email. We strongly recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your data.

Your continued use of j7jj services after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting [email protected].

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at j7jj, our dedicated support team is available to assist you. Please reach out to us at any time — we aim to respond to all privacy-related enquiries within 2 business days.

Email: [email protected] (plain text — not a clickable link). Our support team operates Bangladesh Standard Time (BST, UTC+6), 7 days a week.